Unit 1: Locating information on behalf of clients
The purpose of this unit is to guide candidates to work logically through the steps of a reference enquiry, typical for a public library, using internet resources.
- Define the precise nature of the enquiry in conjunction with the client.
- Create a search strategy to fully satisfy the client's enquiry.
- Evaluate the results of the search in terms of validity of information found and its appropriateness in meeting the client's needs.
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