Unit 3: Supporting clients to ensure effective learning
The purpose of this unit is to develop skills in public library staff required to support clients in their selection and use of ICT-based learning packages within the library.
- Profile client in terms of ICT competence and learning goals.
- Select a range ICT-based package(s) to support this learning.
- Provide appropriate ICT support to the client in the use of their chosen learning package(s).
Download the complete unit specification.
